How to Log Into the Dashboard / Access the Backend

Modified on Mon, 15 Sep at 12:55 PM

Log Into Test Site

Before your site goes live you will be given a test url. It will look something like “test-site-name.pantheonsite.io”.

  1. Go to your site's test url.
  2. Type "/wp-admin" at the backend of the url and hit Enter (PC) or Return (Mac)
  3. Type in your username and password
  4. Click Log In


Log Into Live Site

Once your site goes live you will be given the site's official url. You will log in using the same credentials (and the same way) as you used in the test site. You will receive an error message if you try logging into the test url once the site has gone live.

  1. Go to your site's live url.
  2. Type "/wp-admin" at the backend of the url and hit Enter (PC) or Return (Mac)
  3. Type in your username and password
  4. Click Log In


Accessing the Backend from the Frontend

If you would like to access the backend of a page, you must be logged in to do so. If you have already logged in, then you may access a page's backend from the frontend simply by pressing "Edit Page" from the toolbar at the top.  This tool bar will not be present if you have not already logged in for your current session.


Forgotten Credentials

If you have forgotten your username and/or password, you can reset them by following the steps below.

  1. Go to either the test url (if your site is not yet live), or the live site url (if your site has gone live), and type "/wp-admin" at the backend of the url, and hit Enter (PC) or Return (Mac).
  2. Click on "Lost your password" located underneath the login box
  3. Enter the username or email address associated with the account
  4. Click on "Get new password"

New Password

You will receive an email to reset your password. If you did not receive one, check your spam folder or other folders in your email address, as it may have gone to another folder other than your inbox.


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